Privacy Policy

BestMilk (“We”) are committed to protecting and respecting your privacy.
Any information gathered from you or provided by you to us will be held by BestMilk Ltd. To ensure that you can add your details in the certain knowledge that they will be safe with us, we operate a strict privacy policy.
This policy (together with our Terms & Conditions and any other related documents) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our policy and practices regarding your personal data and how we treat it.
Information we may collect from you
We may collect and process the following data about you:
  • Information that you provide by filling in forms, submitting your data and medical history on our site (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you contact us via our site, participate in social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, e-mail address,phone number,bank accountdetails, personal medical information,including blood test results, and your ID.
IP Addresses
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
Our website uses cookies to distinguish you from other users of ourwebsite. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
Where we store your personal data
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Uses made of the information
We use information held about you in the following ways:
  • To carry out our obligations arising from any agreementsentered into between you and us.
  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with information or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.
We may also use your data, to provide you with information about goods and services which may be of interest to you and we may contact you about these.
Disclosure of your information
We may disclose your personal information to ourbusiness partners in order to provide best service to our clients and also in marketing purposes, as well as exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
We will never pass your blood test results to any third party, who is not connected with collecting and processing a pathology sample for you. A minimum dataset is always used to ensure the integrity of the sample and so as not to delay processing. Outside of the testing environment related to the bloodtest,we will never pass your personal medical details to an outside party exceptif we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms & Conditions and other agreements.

Your rights
You have the right to ask us not to process your personal data for marketing purposes. You can exercise this right at any time bycontacting us directly on to ask for your details to be removed from our marketing database.

If you have a complaint
If you have a complaint regarding the use of your personal data then please contact us using the details on our contact page.

Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.

Changes to our Privacy Policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Questions, comments and requests regarding this privacy policy are welcomed and you can email to us on

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